Performance Management


180 SECONDS

A sales performance system that works at the point of conversation — and scales across the entire organization.


180 Seconds gives the sales rep a structured response at the exact moment it's needed — without training, without setup.


It gives the sales manager one operating standard that works regardless of team tenure or experience level.

It gives the organization measurable impact on conversion rate, onboarding speed, and revenue predictability.

Assistants combine the logic of AI, decision psychology, and the LeanSense 4Q methodology.


Not sure which configuration fits your sales structure?

Result Architect — a free AI diagnostic assistant.
Identify the right assistant configuration for your team in 180 seconds.
You get a specific deployment recommendation — not a generic overview.

I know what I need — go directly to assistant selection →

If you see this in yourself...


If any of these moments sound familiar — the assistant is for you.

Salesperson

The client is silent. Or says: "too expensive." Or: "I need to think about it." This is the moment improvisation begins. Not because you are a weak salesperson. But because you don't have a ready-made sentence for this exact moment — available within 3 seconds, while the client is waiting.

Manager

Your team reacts differently to the same difficult situations every time. Training happened — and the result returned to the previous level after a week. A new employee started — and improvises for the first three months. There is no tool that gives the whole team one repeatable standard — and does not require you to constantly put out fires.

Sales Director

80% of your result is generated by 20% of the team. Every new employee needs 2–4 months to reach full productivity — each month is a cost. Training exists — but the knowledge stays in the room. Margin loss from poorly handled objections does not appear as a separate line in the report. But it is there. And it is significant.

This is not a knowledge problem. It is a problem of the move in a specific situation — and a standard that is available exactly when it is needed.

Don't know which assistant fits your situation?

Result Architect — a free AI consulting assistant.
Choose the assistant variant in 180 seconds.
After the conversation, you get a specific recommendation, not vague generalities.

How it works


One operating standard. Deployed at the point of conversation.


The assistant works at three levels simultaneously — individual performance, team consistency, and organizational KPI.

1

The rep describes the situation

a stalled negotiation · a pricing objection · an unclear next step · a customer who went silent

2

The system identifies the move

within 180 seconds it maps the situation against the LeanSense 4Q framework and surfaces one specific, actionable response

3

The rep acts. The standard holds.

one ready sentence · one operational move · micro-feedback loop after the outcome · the conversation continues


Sales rep gains

  • a structured response instead of improvisation
  • consistent handling of objections and closing
  • less cognitive load in high-pressure moments
  • no training or configuration required

Sales manager gains

  • one repeatable standard across the entire team
  • faster ramp-up for new hires
  • less time correcting the same conversation patterns
  • more capacity for high-impact coaching

Customer gains

  • a more structured, less pressured conversation
  • more accurate identification of their actual need
  • consistent quality of interaction across touchpoints

Organization gains

  • performance that doesn't depend on individual talent
  • shorter onboarding without repetitive training cycles
  • reduced revenue loss from improvisation
  • measurable KPI impact from the first pilot month

↑ conversion | ↑ basket value | ↑ UPT | ↓ onboarding time | ↓ turnover | ↓ number of returns

LeanSense 4Q · AI Act ready · OpenAI structure · no IT integration · works on a phone

FIND YOUR ASSISTANT


Choose your role. Get the right move.

B2C

B2C Salesperson

Tough conversation. I don't know what to say now.

B2C Manager

I see the numbers. I don't know what to do with them on this shift.

B2C Customer

The customer asks, compares, and can't choose.

B2B

B2B Salesperson

Deal is stuck. I don't know how to move it forward or what to do next.

B2B Manager

I don't know which deal is real and which isn't.

B2B Client

The client asks, compares, and can't choose.

Looking for a solution for the whole team or network?

If you manage sales at scale, you're not looking for just one assistant, but a work standard for the entire organization.

Not sure which assistant fits your situation?

Result Architect — a free AI consulting assistant.
Choose the assistant variant in 180 seconds.
After the conversation, you get a specific recommendation, not generalities.

Seller Assistant B2c


B2C SELLER ASSISTANT

Tough moment in the conversation. You have a ready-made line.

180 seconds is a quiet whisper that suggests one proven move in a difficult moment — no pause, no improvisation, no training.

With a customer, improvisation most often appears: without structure, without diagnosis, without the right sequence. The assistant gives one ready-made line. You decide whether to use it. And you get back to the conversation.

🛡

No one will judge you.

The assistant does not collect your results. It does not report to your manager. It is only on your side.


It does not train. It does not judge. It gives one move. And the seller gets back to work.

Based on LeanSense 4Q — a methodology built on 30 years of practice and 9,000 sales workshop participants

if you see this in a conversation with a client


Do you know these moments in a conversation?

The client says “too expensive” — and you start explaining the price instead of returning to value.

You present the product too early — and the client listens, but doesn’t buy.

The client doesn’t respond — and you don’t know whether they’re interested or whether you’re losing them for good.

Cross-sell proposed at the wrong moment — and the client pulls back from the entire purchase.

These moments return in every conversation. Not from a lack of knowledge — from a lack of one ready move in that exact moment.


The Assistant gives you that move. Before silence becomes the answer.


Do you see these patterns in your team?

Each mistake from the list above appears in every salesperson — regardless of seniority.

The Assistant gives your entire team one standard response for the same situations. You don’t have to correct every conversation individually.

solution - 9 steps · from contact to close


The Assistant guides you through 9 stages of a conversation. One step at a time.

You don't have to remember the sequence or plan the conversation in advance.

You describe the situation — you get a ready-made move exactly for the stage you're in right now.

This sequence is the standard you taught your team in training. The Assistant makes sure every salesperson has it available — in their pocket, in every conversation, without the shortened version from memory.


1

Observation and buffer

reducing resistance before entering

2

Relational initiation

a safe opening line

3

4Q discovery

need, context, situation

4

C/V/P (Feature / Value / Proof) presentation

value for the client, not a product catalog

5

Triggering objections

before they arise on their own, before the client shuts down in silence

6

Handling objections

returning to the purpose of the conversation without pressure

7

Closing

only after a signal of client readiness

8

Cross-sell

only after the first "yes"

9

Checkout

the last sentence the client remembers


One move at a time. One correction. One next step with the client.

What’s inside


Three layers of the assistant’s work.

This is not one mode. These are three layers — each activates at a different moment in the conversation.

Operational layer

I have a client — what now?

  • The assistant gives one ready-made sentence or one specific move.
  • It ends with action — at the next sentence in that conversation.

For the manager: every one of your salespeople has the same answer for the same moment. A standard instead of improvisation.

Learning layer

What went wrong?

  • The assistant recognizes the mistake and gives a micro-correction — without a lecture, without theory.
  • It teaches through the situation, not through slides.

For the decision-maker: knowledge from training starts working in real conversations — because it returns to the employee exactly when it is needed.

Communication layer

What should I say to the client?

  • The assistant adapts the message to the situation and the type of client.
  • It keeps the right sequence — without skipping any important stage.

For the manager: the communication standard is one. Regardless of who is leading the conversation.


The assistant does not lecture and does not overwhelm. It gives one move — one the salesperson can use immediately. An answer within 180 seconds.

WHAT CHANGES AFTER IMPLEMENTATION


Revenue lost to improvisation. Recovered through standardization.

These are not projected outcomes. They are the direct result of replacing improvisation with a structured operating mechanism.

Every unstructured conversation is a revenue event with an unpredictable outcome. The assistant changes the variable — not the person, but the moment of decision.

Sales rep level

weeks 2–6

  • Objection handling becomes consistent — not dependent on mood or experience.
  • Opening and closing follow a repeatable structure.
  • Cross-sell happens at the right moment — not too early, not after the customer has already decided.
  • New hires reach conversation quality faster.

Sales manager level

weeks 4–8

  • Team performance becomes less dependent on individual talent.
  • Coaching shifts from correcting mistakes to reinforcing patterns.
  • Onboarding time drops — the assistant carries the standard.
  • KPI visibility improves — because the inputs are now consistent.

Organizational level

weeks 4–12

  • Conversion rate improves through standardized objection response.
  • Basket value and UPT increase as cross-sell becomes structural.
  • Training cost decreases — repetitive objection-handling sessions are replaced.
  • Revenue predictability increases as performance decouples from talent variance.

The effects result directly from the assistant's mechanism of action and are confirmed by the logic of intervention, consumer behavior research, decision psychology, and data from LeanSense 4Q audits. They are not a marketing promise.

Who is this product for


Who the B2C Sales Assistant is for.

The B2C Sales Assistant works where the outcome is decided in a real conversation with the customer.

Organization profile

  • B2C retail, 5–500 stores or sales points
  • in-house sales staff working face-to-face with customers
  • high turnover and costly onboarding of new employees
  • need for a repeatable conversation standard — regardless of employee tenure

Who benefits most

  • a salesperson working directly with customers
  • has a phone with them at work
  • wants to know what to do now — not a week later after training
  • new or experienced — needs a standard, not more theory

When the product is not a fit

  • Sales exclusively online, without contact with an advisor
  • Fully self-service stores, without sales staff
  • Organizations looking for an analytical system based on historical data


LeanSense 4Q · AI Act ready · OpenAI structure · no own login · no own user database · no access to conversations · no IT integration · works on a phone

ROI — B2C Sales Assistant


When the cost of the assistant pays for itself many times over.

The question is not “is it worth it?” It’s “how much does not acting cost?”

Cost of the assistant

1 POS: 39 EUR / month

Network of 220 POS: 8 580 EUR / month (453 024 zł / year)

Break-even: 0.015 pp conversion — that is 2.6 transactions per store per month. Per day: 0.09 transactions per store / day.

Already +1 pp conversion gives:

+30.36 million zł

in annual margin

Break-even: 0.015 pp conversion

581

additional transactions / network / month

2.6

transactions per store / month

0.09

transactions per store / day

+0.015 pp

conversion is enough

At this scale, even a very small improvement covers the cost of the assistant many times over.


Argument for the board

Three ROI components you can show in a meeting:

  • Increase in conversion through standardized responses to objections.
  • Shortening onboarding for new employees by 30–50%.
  • Reducing the cost of repetitive training by 40–60%.

We can prepare a calculation for your network — based on your number of POS, turnover, and average transaction value.


Result Architect — a free AI consulting assistant.
Choose the right assistant variant in 180 seconds.
After the conversation, you get a concrete recommendation, not vague advice.

Deployment ready in

1–3 business days

Available from

39 EUR / POS



No IT integration. Pilot from 5 stores. First adoption data after one week.

POWERED BY LEANSENSE 4Q


Why this works differently than ChatGPT.

ChatGPT answers the question you ask. This assistant knows which question you didn’t ask — and that is its job.

At the center is the LeanSense 4Q methodology — 30 years of practice, 9,000 participants, decision psychology encoded in the architecture. Not in the instructions. In the structure.

Compression instead of interrogation

The assistant doesn’t overwhelm you with questions. It organizes the situation down to what is truly needed — and gives one move.

Autonomy instead of pressure

The method supports decision-making without taking control away from the person. This reduces resistance and makes action easier.

Correction after the effect

It’s not about more knowledge. It’s about faster correction after a real situation — micro feedback exactly when it is needed.



B2C MANAGER ASSISTANT


B2C MANAGER ASSISTANT

You see numbers. The assistant gives one move — for this change, with this team.


The manager sees the numbers, but rarely knows what to do with them now — on this shift, with this team.

180 Seconds turns KPI data into one concrete operational action.

One assistant for the entire management team — one standard for operational decision-making, repeatable coaching, faster onboarding of new managers.

🚒

End the same fires from being put out over and over.

The assistant gives one move — before you have time to improvise in a difficult decision.


It doesn’t train. It doesn’t judge. It gives one move. And the manager gets back to managing.

Built on LeanSense 4Q — a methodology built on 30 years of practice and 9,000 workshop participants.

If you see this in your managers


If any of these gaps sound familiar.

A manager is responsible for results that depend on people — and decisions that must be made quickly, with incomplete information. Between data and action there is a gap. It is filled with intuition. Or with no response.

Interpretation gap

The manager sees KPI. But does not know what is really behind them — and which deviation is serious, and which will pass on its own.

Decision gap

They recognize the problem. They do not know what to do now — on this shift, with this team, with these numbers.

Correction gap

They want to improve the salesperson. The feedback does not land — because it is too general or too late.

This is not a problem of knowledge and data. It is a problem of action in a specific situation.

When these gaps repeat across most managers in the network

The organization’s result becomes unstable. It does not depend on the standard, but on the person. 180 Seconds gives the entire management team one shared standard for operational decisions.


Not sure which assistant fits your situation?

Result Architect — a free AI consulting assistant.
Choose the right assistant variant in 180 seconds.
After the conversation, you get a specific recommendation, not vague generalities.

How the assistant turns data into action


From data to action. In one move.

The manager brings data or a situation. The assistant gives one diagnosis and one operational action — for that shift or the next 30–60 minutes.

The assistant works on a phone and focuses on the specific moment of the conversation. It doesn’t give a lecture. It gives one move — exactly when the manager needs it. The management process sequence was developed based on: LeanSense 4Q


what’s inside


This is not one mode. These are three layers of a manager’s work.

PLANNING

Day plan, staffing, priorities.

→ The assistant gives: role allocation, location, day KPI.

MANAGEMENT

KPI, situation, problem on the floor.

→ The assistant gives: diagnosis, correction, one move for now.

HR / DEVELOPMENT

Salesperson observation, 1:1 conversation, onboarding a new person.

→ The assistant gives: a question, an exercise, a metric to check.



Five entry modes.

1

I paste KPI

2

I describe a situation on the floor

3

I plan the day / week

4

I work with a salesperson (coaching)

5

HR / recruitment / onboarding a new person



Every assistant response looks the same.

1

WHAT YOU SEE

The shortest conclusion from the data the manager provided

2

WHAT IT MAY MEAN

One main hypothesis — not a list of possibilities

3

WHAT TO CHECK

What the manager should see on the floor — a specific place or behavior

4

WHAT TO DO NOW

One operational action — for this shift or the next 30–60 minutes

One move at a time. One correction. One next step. Each in180 seconds.

WHAT CHANGES AFTER IMPLEMENTATION


Effects resulting from the mechanism of action — not from a marketing promise.

What changes in the first few weeks — for the manager and the organization.

The manager acts based on an understanding of the situation, not intuition. Response time to problems drops from days to hours.

For the manager

weeks 2–4

  • Faster response to KPI deviations.
  • More accurate correction — instead of general remarks, a specific instruction.
  • Less chaos during high traffic on the sales floor.
  • Shorter onboarding for new employees.

For leadership and the organization

weeks 4–8

  • Higher conversion through consistent conversation management.
  • Higher UPT and basket value.
  • Lower cost of the manager’s decision-making errors.

For the decision-maker

weeks 4–12

  • Lower stress for management = lower manager turnover.
  • Higher sales team engagement — because they receive clear direction, not vague evaluations.
  • Faster adaptation of new employees in new locations.
  • A repeatable management standard independent of the manager.


The effects result directly from the assistant’s mechanism of action and are supported by the logic of the intervention, consumer behavior research, decision psychology, and data from LeanSense 4Q audits. They are not a marketing promise.

Who is the B2C manager assistant for


Who is the B2C Manager Assistant for.

The B2C Manager Assistant works where outcomes are decided on the sales floor, and the team needs quick corrections and a clear operating standard.

Organization profile

  • B2C retail, 5–500 stores or sales points
  • own sales staff with operational supervision
  • high turnover and costly onboarding of new employees
  • need for a repeatable management standard — regardless of the manager's experience

Who benefits most

  • manager working with salespeople on the floor
  • has a phone at work
  • wants to know what to do now — not after a week of analysis
  • new or experienced — needs one decision standard, not more tools

When the product is not a fit

  • self-service stores only, without sales staff
  • organizations looking for an analytics system based on historical data
  • chains where the manager has no influence on sales processes


LeanSense 4Q · AI Act ready · OpenAI structure · no own login · no own user database · no access to conversations · no IT integration · works on a phone

ROI — B2C Manager Assistant


Conversion doesn’t drop because of a lack of data. It drops because of delayed reaction.

Every day the manager misses the cause of the conversion drop — costs the chain real money.

Calculation basis

1 POS: 49 EUR / month

Chain of 200 POS: 9 800 EUR / month (≈ 42 000 PLN)


Chain of 200 stores · daily traffic: 1 000 customers / store

Conversion: 16% = 160 transactions / store / day

Average transaction: 150 PLN

Chain revenue: 4 800 000 PLN / day

A 0,5 p.p. drop in conversion across the whole chain:

150 000 PLN

lost transactions daily

With 3 days of delayed diagnosis:

450 000 PLN

for one unrecognized problem

Break-even

1 day

faster manager reaction is enough

42 000 PLN

assistant monthly cost

150 000 PLN

cost of 1 day of delayed diagnosis

+0,5 p.p.

conversion = 4,5 million PLN / month more

At this scale, the assistant cost 180 seconds pays off when the manager reacts to one conversion issue 1 day faster in a month.

The assistant costs 42 000 PLN per month.

The cost of one week of misjudged decisions — many times more.



Argument for the board

Three ROI components you can show in the meeting:

  • Annual investment for a chain of 200 POS: 504 000 PLN / year (42 000 PLN × 12 months)
  • Return from improving conversion by 0,1 p.p.: 10 800 000 PLN / year Investment-to-return ratio: 1 to 21
  • Return from improving conversion by 0,5 p.p.: 54 000 000 PLN / year Investment-to-return ratio: 1 to 107

The assistant cost is 504 000 PLN per year. One week of misjudged managerial decisions with a 0,5 p.p. conversion drop — that is 1 050 000 PLN in lost transactions.

Result Architect — free AI consulting assistant.
Choose the assistant variant in 180 seconds.
After the conversation, you get a specific recommendation, not generic advice.

Implementation ready in

1–3 business days

Available from

49 EUR / POS


POWERED BY LEANSENSE 4Q


Why the assistant gives a diagnosis, not just data.

ChatGPT answers the question you ask. This assistant knows what question you did not ask — and that is its job.

At the center is the LeanSense 4Q methodology — 30 years of practice, 9,000 participants, decision psychology encoded into the assistant’s operational architecture.



Compression

The manager does not need to analyze everything. The assistant organizes the situation into one diagnosis and one move.

Autonomy

The assistant suggests a move — it does not take away the decision. The manager approves and acts.

Correction after impact

Not only “what to do now.” But also: “what went wrong and how to improve next time” — micro feedback after every intervention.




Offer


What you buy and what you pay for.

You are buying access to a chosen assistant or to a pair of assistants working toward a shared KPI.

No IT project. No multi-week implementation.


Choose a working model

B2C Sales Assistant

39 EUR / mo / POS
399 EUR / year / POS

For sellers who want to have a ready answer in every difficult conversation.

  • ready move with the customer
  • standard work in sales
  • no training — action from the first use
  • works on a phone, zero IT integration

B2C Manager Assistant

49 EUR / mo / POS
499 EUR / year / POS

For managers who want to react faster to results, people, and the operational situation.

  • one move from data into one action
  • coaching salespeople without guessing
  • onboarding new people — 30–50% faster
  • works on a phone, zero IT integration
RECOMMENDED

180-Second Pair of Assistants

79 EUR / mo / POS
849 EUR / year / POS

For organizations that want to work toward a shared KPI — on the sales and management side at the same time.

  • salesperson and manager on the same standard
  • correction on the sales and management side reinforces each other
  • the work standard spreads to the whole team faster
  • measurable impact on KPI after one month of pilot

All variants are billed per POS / mo / year. The minimum usage period is 3 months.


First pilot. Then the scaling decision.

The pilot lasts 2 weeks. You engage 5–20 stores or sales points. Zero IT requirements. After one week you have adoption data. After two weeks — the first assessment of KPI impact.

The decision to expand is based on data — not on a promise.


Implementation and maintenance

Implementation A

Basic launch of the solution

499 EUR

Implementation A1

Extended with product layer and C-Z-K

1 990 EUR

Critical requests

Response within 2 business hours

199 EUR / hour

Changes and development

Hourly flat rate

149 EUR / hour


Not sure which assistant fits your situation?

Result Architect — a free AI consulting assistant.
Choose the assistant variant in 180 seconds.
After the conversation, you get a concrete recommendation, not generalities.

FOR SALES DIRECTORS AND RETAIL


The fastest path from sales problem to measurable outcome. No IT project. No implementation risk.

180 Seconds is not a training program. It is not a CRM add-on. It is a decision support layer that activates at the exact moment a revenue outcome is being determined.

The pilot can be deployed in 1–3 business days. No IT dependency. No system integration. No change to existing workflows — the team keeps selling the way it already does, but with support at the point of decision.


Three risks addressed by 180 Seconds

Risk 1 — Conversion depends on a few people

In retail and B2C sales, revenue is often driven by a small group of strong performers while the rest of the team delivers uneven results. 180 Seconds standardizes the conversation at the critical moment, so performance becomes more repeatable across the team.

Risk 2 — Onboarding takes too long

High staff turnover makes slow ramp-up expensive. New hires need time to become productive, while the business keeps losing margin. 180 Seconds reduces onboarding cost by helping new employees perform sooner, without waiting for long training cycles.

Risk 3 — Revenue varies too much by store and person

When the same customer situation is handled differently across locations or by different reps, results become unstable. 180 Seconds gives teams a consistent support layer in the moment of decision — helping stabilize revenue quality across the network.


What the pilot looks like

2 weeks

pilot duration

5–20

stores or sales points

Zero

IT requirements

7 days

adoption report

80%+

adoption in the first week


Argument for the board

  • The business case is clear: fast deployment, no integration work, and no dependency on IT capacity or release cycles.
  • The tool fits into the existing sales workflow, so the organization avoids change-management risk and the cost of forcing new behavior.
  • In retail and B2C environments with high volume and high turnover, even small improvements in conversion and onboarding create measurable ROI.

“We needed something we could deploy quickly, without risking the store rollout or waiting for IT. 180 Seconds gave us a measurable pilot, fast adoption, and a clear basis for the scaling decision.”

— VP of Sales, retail network, Europe, 60 salespeople.


Implementation


Zero IT integration. First use on the day of launch.

Implementation is an organizational process — not a technical one. You do not involve the IT department. You do not wait for an implementation project. First use on the day of launch.


For the sales director and the purchasing committee

The pilot starts in 5 stores or sales points. It lasts 2 weeks. No IT requirements at this stage. After one week, you have an adoption report. After two weeks — the first assessment of impact on results. The scaling decision is data-based.


Five implementation stages

1

Preparation — no configuration on the store side

Store profile: product categories, price ranges, return policy, priority KPI. The assistant works exclusively on publicly available data — no login, no access to the store’s systems.

2

Briefing

2–4 hours with managers: how the assistant works, how to paste data, how to use it when coaching salespeople.

Remote or onsite

3

Salesperson onboarding

30-minute first use of the assistant. It can be led by the store manager or remotely via nadolny.us. No training — the assistant works from the first use.

30 min / person · Manager or remote

4

Pilot

2–4 weeks in 3–5 stores. Feedback and store profile adjustment.

Selected stores

5

Rollout

Deployment across the full network. Store profile from the pilot remains unchanged.

Entire network


What implementation does not require


Integration with POS / CRM / ERP

The assistant works on data manually pasted into the chat

IT project / technical department

No API, system accounts, installation

Multi-day salesperson training

Onboarding takes 30 minutes. No training — the assistant works from the first use.

Changes to reporting processes

The assistant works alongside existing systems, not instead of them

Special hardware infrastructure

Salesperson’s phone. Browser. That’s all.


Result Architect — a free AI consulting assistant.
Choose the assistant variant in 180 seconds.
After the conversation, you get a specific recommendation, not vague generalities.

WHAT WE GUARANTEE


30 days in. Here is what the data shows.

Not a projection. A direct outcome of deploying a structured decision mechanism at the point of conversation — validated through LeanSense 4Q audit data.


Sales Assistant deployed

  • Objection response rate improves — reps stop improvising at the critical moment.
  • Conversation structure becomes consistent across the team.
  • Cross-sell and closing timing stabilizes.
  • New hire ramp-up accelerates — the assistant carries the standard.
  • Training ROI increases — knowledge transfers into live conversations.

Outcome: higher conversion, improved basket value, reduced improvisation cost.

Manager Assistant deployed

  • Operational decisions happen in minutes, not hours.
  • Coaching becomes specific and repeatable — not reactive.
  • New team members adopt the operating standard faster.
  • KPI data drives action — not just weekly reporting.
  • The standard propagates without micromanagement.

Outcome: faster response cycles, consistent operating standard, better decision quality under pressure.

Both assistants deployed

RECOMMENDED
  • Sales and management work toward the same KPI — not parallel tracks.
  • Corrections at both levels reinforce each other.
  • The standard moves from individual cases to the full team faster.
  • Measurable KPI impact is visible within the first month.

Outcome: greater revenue predictability, faster standard rollout, real shared KPI impact.


The effects result directly from the assistant’s operating mechanism and are confirmed by the logic of the intervention, consumer behavior research, decision psychology, and data from LeanSense 4Q audits. They are not a marketing promise.

Q&A


Most common questions — by your role.

180 Seconds B2C / retail


For the salesperson

1. Does the assistant collect data about my results and report to the manager?

No. 180 Seconds does not collect your sales results and does not report to anyone. The assistant works as your private tool — visible only to you. The manager cannot see when or how you use it.

2. Do I need to learn it before first use?

No. You enter the situation — you get a ready-made sentence. First results within 3 minutes. The assistant does not require training or setup.

3. Will the customer notice that I’m using AI?

No — if you use the assistant as a prompt, not by reading the response verbatim. The assistant suggests the direction. You lead the conversation.

4. What devices does it work on?

It works wherever there is internet — on a phone, tablet, or laptop. Regardless of operating system. No additional software installation required.


For the manager

5. Will my team actually use it?

Adoption above 80% in pilots in the first week — because the tool delivers immediate value. There is no entry barrier. The salesperson uses the assistant because they get a ready-made sentence, not another theory.

6. Can I tailor the standard to my company’s specifics and products?

Yes. The assistant can include a product layer, pricing, return policy, your brand language, and display standards. It works within the realities of your store and offer.

7. Will new hires ramp up faster thanks to the assistant?

This is one of the most common benefits reported by team leaders. A new employee, instead of improvising for the first few weeks, has a ready-made sentence from day one.

8. How does access work with employee turnover?

The assistant works on access links that can be refreshed periodically — monthly or upon employee exit — with no technical action required.


For the decision-maker

9. How long does the pilot last and what do I get from it?

2 weeks. 5–20 stores or sales points. Zero IT requirements at the pilot stage. Adoption report available after one week. After two weeks — the first assessment of KPI impact. Decision to scale based on data.

10. Do we need to involve IT?

No. 180 Seconds does not require integration with POS, CRM, or ERP. It does not require an IT project, system accounts, or installation. The implementation is organizational, not technical. The salesperson’s phone. A browser. That’s it.

11. What is the ROI model?

Three components: (1) Increased conversion through standardized responses to objections. (2) Shortening onboarding of new employees by 30–50%. (3) Reducing the cost of repetitive training by 40–60%. We can prepare an ROI calculator for your case — based on the number of POS terminals, turnover, and average transaction value.

12. How do we buy it and what do we pay for?

Billed per point of sale (POS). 10 stores = rate × 10. We do not bill per person. Minimum 3-month engagement + one-time implementation. Ending the service — a simple email notice. Deactivation of the link after the end of the billing period.


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Sales and management assistant based on LeanSense 4Q

Black Zebra Sp. z o.o.

ul. Bracka 22/16B, 00-028 Warsaw

NIP: 7010412469

Contact

Phone: +48 793 406 683

E-mail: slawek@nadolnycoach.com


© 2026 Black Zebra Sp. z o.o. All rights reserved.

Terms and Conditions

Website Terms and Conditions

§1. General Information

  1. The owner of the website is Black Zebra Spółka z ograniczoną odpowiedzialnością with its registered office in Warsaw, ul. Bracka 22/16B, 00-028 Warsaw, entered into the Register of Entrepreneurs of the National Court Register under number 0000497398, NIP: 7010412469, REGON: 147096240 (hereinafter: the “Administrator” or the “Company”).
  1. The website is informational and marketing-oriented and does not conduct online sales of products or services.

§2. Use of the website

  1. The user may browse the content available on the website without the need to create an account.
  1. Within the website, it is possible to download marketing materials after providing an e-mail address.

§3. Liability

  1. The Administrator makes every effort to ensure that the content on the website is up to date and consistent with reality; however, it is not responsible for its use by users.
  1. The Administrator is not liable for damages resulting from interruptions in the operation of the website, its malfunction, or unauthorized access by third parties.

§4. Complaints

  1. Complaints regarding the operation of the website may be sent to the e-mail address: slawek@salesperformanceintelligence.com
  1. Complaints will be handled within 14 days of receipt.

§5. Final Provisions

  1. These terms and conditions may be changed at any time, and the changes will be published on the website.
  1. In matters not regulated by these terms and conditions, the provisions of Polish law shall apply.
Privacy Policy

Privacy Policy

§1. Data Controller

The controller of personal data is: Black Zebra Spółka z o.o., ul. Bracka 22/16B, 00-028 Warsaw, NIP: 7010412469, REGON: 147096240, e-mail: slawek@nadolnycoach.com

§2. Scope of Processed Data

The following data may be processed:

  • first name, last name (if provided voluntarily)
  • email address
  • IP address (collected automatically)
  • other data collected by analytics tools (e.g. Google Analytics)

§3. Purposes and Legal Bases for Processing

Personal data is processed:

  • for marketing purposes – based on consent (Art. 6(1)(a) GDPR)
  • for contact purposes – based on the controller's legitimate interest (Art. 6(1)(f) GDPR)

§4. Data Recipients

Data is not shared with other entities, except for technical service providers, such as Google (Google Analytics).

§5. Data Retention Period

Data will be stored for the period necessary to achieve the purposes, no longer than:

  • 5 years from the last contact or user activity, or
  • until consent is withdrawn

§6. User Rights

You have the right to:

  • access your data
  • rectify it
  • delete it ("the right to be forgotten")
  • restrict processing
  • object to processing
  • withdraw consent at any time

To exercise your rights, write to us at: slawek@nadolnycoach.com

§7. Cookies

The website uses cookies for traffic analysis (Google Analytics). You can manage cookie settings in your browser.